While the enterprise license covers eligible Penn affiliates campus-wide, some Schools, Centers, and units with existing Zoom contracts may choose to retain current procedures for their constituents. In addition to the new license, the University has established a central Zoom service known as PennZoom. These licenses allow unlimited meetings with up to 300 participants. All active University faculty, students, and staff are now eligible for centrally paid, full-function licenses. However, you will not be able to use several of Zoom’s collaborative features.Penn has signed a University-wide license agreement for Zoom virtual meeting software. You will be able to invite these users to meetings by using their email addresses. Users in Schools and Centers that have not yet moved to PennZoom will not be “findable” in. Zoom has been implemented in different ways across the University, and not all Schools and Centers have joined PennZoom. If you can’t find a user in the central PennZoom service In order to contact or invite other PennZoom users to meetings, you need to use their Zoom user ID, which is also in the format of also use to access collaborative features, such as inviting other PennZoom users to serve as alternative hosts, granting scheduling privileges, or pre-assigning Zoom users to breakout rooms. How to find other Zoom users in the central PennZoom service If you are logging in with your email address, and not with PennKey, you will need to follow the instructions under "Start at " above to create a PennZoom account to collaborate with other PennZoom users. Your PennZoom address is not to be confused with your actual email address, and cannot be in the format. Your PennZoom user ID and Zoom email is in the format of where pennkey is your PennKey username. Follow the instructions above to start at and create your licensed PennZoom account! If you created your Zoom account on the regular website, and if you don't show as Licensed with Meeting 300 capacity, that means you did not set up a PennZoom account. On your Zoom Profile page, the User type will show Licensed, and the Capacity Meeting 300. Here's how to verify that you have a licensed PennZoom account. This will automatically claim your license and set up your PennZoom account.
Through the Zoom desktop or mobile client app, click Sign In with SSO, then enter upenn as the company domain. To set up your account, in a web browser, sign in with your PennKey credentials at
If you fall under one of these independent groups, you will be redirected to the appropriate login page when attempting to log in with your PennKey. It is, however, important to note that some user groups operate independently. The following information applies to most users of PennZoom.
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